I tend to tell people that it’s best to defer to a more formal standard in terms of business communications. We also consulted etiquette expert and author Daniel Post Senning of The Emily Post Institute to get his opinion on the topic of using emojis at work.ĭo you think emojis belong in a professional setting?ĭaniel Post Senning: You really need to think about what the goals and intentions for your communication are in order to determine what is appropriate, especially in a work setting. The Taco Emoji Engine was a great way not only to celebrate the taco emoji being added but also to get consumers engaging with the brand and exploring new emojis. All you have to do is tweet the taco emoji plus any other emoji and you will receive a custom piece of content combining both emojis. To celebrate, Taco Bell partnered with Twitter to create the Taco Emoji Engine. Well, 33,000 signatures later, it happened and the taco emoji was added to the emoji keyboard. It was a valid question, so we decided to create a petition asking the Unicode Consortium to add a taco emoji.
![emoji i dunno emoji i dunno](https://i.etsystatic.com/7139922/r/il/3d0da5/1310436905/il_1588xN.1310436905_3omv.jpg)
JR: In 2015, Taco Bell was receiving a lot of tweets from fans asking us why a taco emoji didn’t exist. We’ve heard that Taco Bell was the driving force behind getting an official taco emoji added. We use emojis to add emotion and fun to conversations. Connecting with fans on our social media channels as a friend would is really important to us because it helps build deeper relationships with them. JR: At Taco Bell, we use emojis as part of our daily social media engagement strategy. How do you incorporate them into your interactions with customers? Your company is known for embracing emojis. JR: I wouldn’t use an emoji I don’t know the meaning of, and I would stay away from emojis that could be easily misinterpreted. However, communication tools like Slack actually encourage the use of emojis with features that allow you to add a reaction emoji to a comment or post.Īre there specific emojis creative professionals should try to avoid in workplace communications? But there’s a time and a place for using emojis in workplace communications.
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Emojis can be an effective way to add emotion or tone to a conversation that’s happening digitally where sometimes words can be misunderstood. Jozlynn Rush: It all depends on your company’s culture and the relationship you have with your colleagues and clients. In your opinion, is it appropriate to use emojis when communicating in the workplace? We first chatted with Jozlynn Rush, social and digit al experience manager at Taco Bell, a company well known for its emoji usage. (See infographic below.) We decided to explore this further by getting the thoughts of a branding expert and the opinion of a noted business etiquette advisor. Many companies use emojis in creative ways to boost their brands online and connect with target audiences, but what’s the proper protocol for using emojis when communicating with your boss, colleagues and clients?Īccording to a recent survey by The Creative Group, a majority of marketing and advertising executives said emojis and emoticons are not appropriate in a professional setting. In today’s communication landscape, emojis allow people to visually express themselves and convey emotions that might be difficult to deliver through words alone.
![emoji i dunno emoji i dunno](https://media0.giphy.com/media/L1bqiQs0bibjqG9zXZ/200.gif)
But what about using emojis in the workplace? Is it OK to send that funny smirking face, or could emoji usage be considered a thumbs down in a professional setting? Are you an avid emoji enthusiast? You’re certainly not alone.